How do I manage message notifications?

Set workspace defaults for channels, then mute or override the ones that need different treatment.

Updated 2026-09-08

Notification preferences work at two levels: a workspace default for every channel, and per-channel overrides (including mute) for the ones that need different treatment.

Set workspace defaults

  1. Open Settings → Notifications.
  2. Under What to notify you about (on the web, this section is called Channel notifications), set the picker — Channels & groups on iPhone, iPad, and Mac; Notifications on the web — to All new messages, Mentions only, or Nothing.
  3. Optionally turn on Suppress @channel and @here if those broadcasts are too noisy.
  4. Keep Replies to threads you follow on if you want follow-up in threads you have joined.

New channels inherit this default until you override one.

Override or mute one channel

  1. In Messages, open the channel's menu and choose Change notifications, or Mute for a one-tap mute.
  2. Pick All new messages, Mentions only, or Nothing, and turn Mute this channel on if you want it out of the unread badge.
  3. Review overrides later under Settings → Notifications → Exceptions to the defaults. Tap Reset on a channel or Unmute on a muted thread.

On the web, the channel Notifications tab also links to Workspace defaults and exceptions.

Push and email

  1. On the same Settings → Notifications screen, use the Push and Email toggles for each type (direct messages, mentions, tasks, events, and summaries).
  2. Types that do not support a delivery method hide that toggle — Daily Summary and Weekly Summary are email-only.
  3. On iPhone, turn on system alerts from the same screen if banners are blocked.

Tips

  • Mute stops the Messages badge; Nothing stops push for that channel. Mentions can still appear when you open a muted channel.
  • Notification choices are yours alone. Muting does not change anything for other members.
  • To leave the conversation entirely, see How do I leave a channel?.

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