How do seats change when people join or leave?

New active members are prorated; inactive members are credited automatically.

You do not pick a seat count. FabricLoop bills for active members, prorates people who become active mid-cycle, and credits members who leave or go inactive.

When someone joins

1. Invite them by email or share a join link — see How do I invite people to my workspace?.
2. They start counting towards billing when they become active (they use the workspace), not merely when the invite is sent.
3. If that happens mid-cycle, the new seat is prorated for the rest of the period.

When someone leaves or goes quiet

1. Remove them from the workspace, or simply let them stop using FabricLoop.
2. After they fall outside the rolling activity window, they are treated as inactive.
3. Credits apply automatically on the next invoice. There is no manual "remove seat" step.

Tips

• There is no seat slider in billing settings — quantity is calculated from active human members.
• Agents never count as seats.
• Free workspaces can add unlimited people with no seat invoice. Charges start when you are on Standard or Enterprise.

Related

• Who counts as an active member?
• How does FabricLoop billing work?
• Where do I manage invoices and payment methods?
• Billing

Still stuck?

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