Can we pay by invoice?

Larger organisations can enable custom invoicing — contact FabricLoop to set it up.

Yes. Larger organisations on Enterprise can pay by custom invoice instead of a card. This is not self-serve — contact FabricLoop to enable it.

Request invoicing

1. Confirm you want Enterprise (£20/month or £200/year per active member), including SSO/SAML, audit logs, and the admin console if you need them.
2. Contact us and mention enterprise invoicing (and any net-term or PO requirements).
3. Wait for FabricLoop to enable invoicing on the workspace. Do not expect a self-serve "pay by invoice" toggle in Checkout.

Until invoicing is enabled, paid plans collect payment through Stripe with a credit or debit card.

After it is enabled

1. Invoices are issued for active members on your billing cycle.
2. Owners and admins can still review invoices from billing settings.
3. Agent usage on paid plans can appear as metered line items on those invoices once billing is connected.

Tips

• The regular self-serve checkout remains card-based. Invoice billing is a separate Enterprise arrangement.
• Need a BAA for HIPAA as well? Include that in the same contact request.
• If you only need receipts for a card subscription, download them from the Stripe billing portal — you do not need custom invoicing for that.

Related

• How does FabricLoop billing work?
• How do I upgrade or change my plan?
• Where do I manage invoices and payment methods?
• Billing

Still stuck?

Contact us or browse all help topics.