Can I limit AI usage for my workspace?

Admins can manage plan, spend limits, and which agent features are available.

Yes. Owners and admins control the workspace plan, optional agent spend limits, and which apps or agents stay enabled. There is no single “turn off all AI” switch — you combine these controls.

Change the plan

1. Open pricing or the upgrade screen in the app.
2. Stay on Free if you only need test-only agent credits and the Voice AI cap of 2 requests per hour.
3. Upgrade to Standard or Enterprise when you need production agents. See How do I upgrade or change my plan?.

Set a spend limit (paid plans)

1. Open Usage & Billing on the web (owners and admins).
2. Enter a monthly spend limit in USD, or leave it blank for no cap.
3. Optionally turn on Hard-stop agents at the limit so new agent work pauses when spend reaches the cap.
4. Save. On iOS, Settings → Reporting → Agent usage shows spend versus the limit but does not edit it.

When a hard stop fires, raise the limit (or clear the stop) on the web billing page to resume.

Limit apps and agents

1. Pause or remove an agent from AI Hub → Agents or a channel’s Apps & Agents sheet.
2. Disable an MCP app for the workspace from the app detail screen (admins).
3. Revoke inbound MCP clients under Settings → AI / MCP → Connected clients.

Tips

• Free workspaces cannot set a dollar spend limit — they use included test credits instead. See How do agent credits and usage work?.
• Spend limits and payment methods are web-only. iOS stays a usage dashboard.
• For what models receive, see What data do AI features use?.

Related

• How do agent credits and usage work?
• How do I upgrade or change my plan?
• How do I remove an app?
• AI & Agents

Still stuck?

Contact us or browse all help topics.